Legal

    Privacy Policy

    Ozlon, operated by Osborne Media Group, respects your privacy and is committed to protecting the personal information you provide to us. This policy explains how we collect, use, disclose, and protect information when you interact with Ozlon.

    Last Updated: September 25, 2026

    Ozlon, operated by Osborne Media Group (“Ozlon,” “we,” “us,” or “our”), respects your privacy and is committed to protecting the personal information you provide to us.

    This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit a form, schedule an appointment, purchase a service, communicate with us, use our software or marketing services, or otherwise interact with Ozlon. By using our website or services, you acknowledge the practices described in this Privacy Policy.

    1. Information We Collect

    We may collect information that you voluntarily provide to us, including:

    • Name
    • Business name
    • Email address
    • Phone number
    • Mailing or business address
    • Website URL
    • Industry or business information
    • Appointment and scheduling information
    • Information submitted through contact forms, surveys, questionnaires, or chat
    • Communications you send to us by email, SMS, phone, website chat, or other channels
    • Account or login information where applicable
    • Billing and transaction-related information
    • Information you provide when requesting website, marketing, CRM, automation, AI, hosting, advertising, or other services

    Payment Information

    Payments may be processed through third-party payment processors such as Stripe.

    Ozlon does not generally store complete credit or debit card numbers on its own servers. Payment processors may collect and process payment information according to their own privacy policies and security standards.

    2. Information Collected Automatically

    When you visit our website or use certain Ozlon services, we or our technology providers may automatically collect information such as:

    • IP address
    • Browser type
    • Device type
    • Operating system
    • Approximate geographic location
    • Pages visited
    • Referring website
    • Date and time of visits
    • Website interactions
    • Conversion activity
    • Cookies and similar technologies
    • Advertising and analytics identifiers

    We may use this information to operate the website, improve performance, understand visitor behavior, measure advertising effectiveness, detect security issues, and improve our services.

    3. Cookies and Tracking Technologies

    Ozlon and certain service providers may use cookies, pixels, tags, analytics technologies, and similar tools.

    These technologies may be used to:

    • Remember website preferences
    • Improve website functionality
    • Analyze website traffic
    • Measure advertising performance
    • Understand how visitors use our website
    • Track leads and conversions
    • Retarget or advertise to website visitors where permitted

    Depending on your browser and location, you may be able to disable cookies through your browser settings or other available privacy controls.

    Disabling certain cookies may affect website functionality.

    4. How We Use Your Information

    We may use personal information to:

    • Respond to inquiries
    • Provide quotes or consultations
    • Schedule appointments
    • Create or manage customer accounts
    • Build and maintain websites
    • Provide hosting services
    • Provide CRM and automation services
    • Configure forms, calendars, workflows, pipelines, and communication systems
    • Provide AI-powered tools and services
    • Provide marketing and advertising services
    • Process payments
    • Provide customer support
    • Send service-related communications
    • Send appointment reminders
    • Send invoices, receipts, and billing notices
    • Improve our website and services
    • Analyze business and marketing performance
    • Prevent fraud, abuse, or unauthorized access
    • Comply with legal obligations
    • Enforce our agreements and policies

    5. Email and SMS Communications

    If you provide your email address or phone number, we may communicate with you regarding inquiries, appointments, purchases, services, account activity, customer support, or other business-related matters.

    Where you have provided appropriate consent, we may also send promotional or marketing communications.

    You may unsubscribe from marketing emails by using the unsubscribe link contained in the email.

    For marketing SMS messages, you may generally reply STOP to opt out.

    Message and data rates may apply.

    Consent to receive marketing messages is not a condition of purchasing Ozlon services unless specifically disclosed otherwise.

    Transactional or service-related communications may still be sent when necessary to provide services you requested.

    6. CRM and Automation Technology

    Ozlon uses customer relationship management, website, automation, scheduling, messaging, payment, analytics, and related technology platforms to operate its business.

    Information you submit to Ozlon may be processed through these systems.

    These systems may automate activities such as:

    • Lead intake
    • Appointment scheduling
    • Follow-up communications
    • Email delivery
    • SMS messaging
    • Customer onboarding
    • Notifications
    • Workflow management
    • Payment processing
    • Customer support
    • Marketing campaigns

    7. Artificial Intelligence

    Ozlon may use artificial intelligence and automated technology to assist with certain services, including:

    • Website chat
    • Customer support
    • Lead qualification
    • Content generation
    • Marketing assistance
    • Website development
    • Workflow automation
    • Voice or messaging systems
    • Business process automation

    Information submitted through AI-enabled tools may be processed by technology providers assisting Ozlon in providing those services.

    You should avoid submitting highly sensitive information through website chat or AI-powered tools unless specifically requested and necessary.

    8. How We Share Information

    We may share information with service providers that help us operate our business.

    These providers may include companies that provide:

    • Website hosting
    • CRM software
    • Email services
    • SMS and telecommunications services
    • Payment processing
    • Scheduling systems
    • Analytics
    • Advertising platforms
    • Cloud infrastructure
    • Artificial intelligence services
    • Customer support tools
    • Accounting or business administration services

    We may provide these providers with information reasonably necessary for them to perform services on our behalf.

    9. Advertising and Analytics

    We may use third-party advertising and analytics services, including services provided by platforms such as Google and Meta.

    These services may collect information about interactions with our website through cookies, pixels, conversion tracking, or similar technologies.

    This information may be used to:

    • Measure website performance
    • Measure advertising effectiveness
    • Understand conversions
    • Create advertising audiences
    • Improve marketing campaigns
    • Show relevant advertising

    Your ability to control these technologies may depend on your browser, device, and the privacy settings provided by the applicable advertising platform.

    10. Sale of Personal Information

    Ozlon does not sell personal information in the traditional sense of exchanging personal information directly for money.

    Certain privacy laws may define activities involving advertising cookies, pixels, or data sharing more broadly as a “sale,” “sharing,” or use for targeted advertising.

    Where applicable law provides you with rights relating to these activities, you may contact us to exercise those rights.

    11. Client Data

    Ozlon provides websites, CRM systems, automations, marketing systems, and related services to business clients.

    When Ozlon processes personal information on behalf of a client, the client may determine how and why that information is collected and used.

    In those situations, Ozlon may act as a service provider or data processor on behalf of the client.

    If you are interacting with one of our clients and have questions about how that client uses your information, you should review the client's privacy policy or contact that business directly.

    12. Data Retention

    We may retain information for as long as reasonably necessary to:

    • Provide services
    • Maintain customer records
    • Fulfill contractual obligations
    • Resolve disputes
    • Maintain business and accounting records
    • Prevent fraud or abuse
    • Comply with legal obligations

    Retention periods may vary depending on the type of information and the reason it was collected.

    13. Data Security

    We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

    However, no website, internet transmission, cloud system, or electronic storage method can be guaranteed to be completely secure.

    Users should use caution when transmitting sensitive information electronically.

    14. Your Privacy Choices and Rights

    Depending on where you live, you may have certain privacy rights regarding your personal information.

    These rights may include the ability to request:

    • Access to personal information we maintain about you
    • Correction of inaccurate information
    • Deletion of certain personal information
    • Information regarding categories of information collected
    • Information regarding how information has been disclosed
    • Opt-out of certain targeted advertising or data-sharing activities
    • Withdrawal of certain consent

    Some rights may be subject to legal exceptions.

    To submit a privacy request, contact us using the information provided below.

    We may need to verify your identity before processing certain requests.

    15. California Privacy Rights

    Residents of California may have additional rights under applicable California privacy laws.

    Depending on whether Ozlon meets the applicable legal thresholds, these rights may include rights to know, access, correct, delete, and opt out of certain sales or sharing of personal information.

    California residents may contact us using the information below to inquire about applicable privacy rights.

    16. Children's Privacy

    Ozlon's website and services are intended for businesses and adults and are not directed toward children under the age of 13.

    We do not knowingly collect personal information from children under 13 through services directed toward them.

    If we learn that we have collected personal information from a child in circumstances where parental consent was legally required, we will take reasonable steps to delete the information.

    17. Third-Party Websites

    Our website may contain links to websites operated by third parties.

    Ozlon is not responsible for the privacy, security, content, or practices of third-party websites.

    We encourage you to review the privacy policies of any third-party websites or services you use.

    18. Business Transfers

    If Ozlon or Osborne Media Group is involved in a merger, acquisition, sale, restructuring, financing, or transfer of some or all of its business or assets, information may be transferred as part of that transaction where permitted by law.

    20. Changes to This Privacy Policy

    We may update this Privacy Policy periodically.

    When changes are made, the updated version will be posted on this page and the “Last Updated” date will be revised.

    We encourage users to review this Privacy Policy periodically.

    21. Contact Us

    If you have questions about this Privacy Policy or would like to submit a privacy-related request, contact:

    Ozlon
    Osborne Media Group
    Website: ozlon.net
    Email: marketing@ozlon.net
    Phone: +1 (980) 980-1938

    Please include sufficient information for us to understand and respond to your request.

    Questions about your data? Contact Ozlon or email marketing@ozlon.net.