These Terms govern your access to and use of Ozlon's websites, software, services, subscriptions, hosting, marketing systems, CRM, automations, AI tools, and consulting services.
Last Updated: September 25, 2026
These Terms of Service (“Terms”) govern your access to and use of the websites, software, services, subscriptions, hosting, marketing services, CRM systems, automations, artificial intelligence tools, consulting services, and other products or services provided by Ozlon, operated by Osborne Media Group (“Ozlon,” “we,” “us,” or “our”).
By purchasing, accessing, or using any Ozlon product or service, you agree to these Terms. If you do not agree to these Terms, you should not use our services.
Ozlon provides digital business services that may include:
The exact services included in your plan, subscription, proposal, order form, invoice, or written agreement control if they differ from this general description.
You must be at least 18 years old and legally capable of entering into a binding contract to purchase or use Ozlon services.
If you use Ozlon services on behalf of a company or organization, you represent that you have authority to bind that entity to these Terms.
You agree to provide accurate and current information when creating an account, purchasing a service, submitting a form, or otherwise working with Ozlon.
You are responsible for maintaining the confidentiality of usernames, passwords, login credentials, and other account information provided to you.
You are responsible for activity performed through your accounts unless caused directly by Ozlon's unauthorized actions.
You must notify us promptly if you believe an account or credential has been compromised.
You agree to pay all fees associated with the products and services you purchase.
Fees may include:
Prices may be displayed on our website, order forms, invoices, proposals, or written agreements.
Unless otherwise stated, all fees are listed in U.S. dollars.
Certain Ozlon services are provided on a recurring subscription basis.
By enrolling in a recurring service, you authorize Ozlon and its payment processors to charge your payment method automatically according to the billing cycle shown at checkout or in your agreement.
Recurring services may renew automatically unless canceled in accordance with these Terms or another written agreement.
You are responsible for maintaining a valid payment method.
Some services may generate additional usage-based charges.
These may include:
Usage-based charges may vary based on actual usage and third-party provider pricing.
Ozlon may pass these costs through to the customer.
If a payment fails, is declined, or becomes past due, Ozlon may:
Any outstanding amounts remain due even if services are suspended or terminated.
Unless a separate written agreement states otherwise, recurring subscriptions may be canceled before the next billing cycle.
Cancellation stops future recurring charges but does not automatically create a refund for amounts already paid.
Services already completed or partially completed may remain chargeable.
Certain prepaid, annual, setup, advertising, custom development, domain, or third-party fees may be non-refundable.
Refund eligibility depends on the service purchased and the applicable order form, proposal, or agreement.
Unless otherwise stated in writing:
Ozlon may issue refunds at its discretion where appropriate.
For website projects, the client is responsible for providing requested information, branding, images, copy, access credentials, approvals, and other materials needed to complete the project.
Delays caused by missing client materials, approvals, or access may delay delivery.
Unless otherwise agreed, Ozlon may determine the technical methods, software, plugins, integrations, frameworks, and platforms used to build the website.
Minor differences in how websites display across browsers, screen sizes, devices, or software versions do not constitute a defect.
Revisions may be limited by the applicable plan, proposal, or project scope.
Requests that materially change the agreed scope may require additional fees.
Examples include:
Ozlon may provide an updated quote before completing out-of-scope work.
You are responsible for all content you provide to Ozlon.
You represent that you have the legal right to use all content you provide, including:
You agree not to provide materials that infringe intellectual property rights or violate applicable law.
Unless otherwise stated in writing, Ozlon retains ownership of its:
Upon full payment, the client may receive the agreed rights to final custom website content, branding assets, or other deliverables created specifically for the client.
Third-party software, themes, plugins, fonts, stock media, APIs, and platform components remain subject to their respective licenses.
Ozlon may provide managed website hosting directly or through third-party infrastructure.
Hosting availability may be affected by:
Ozlon does not guarantee uninterrupted or error-free hosting.
We will make reasonable efforts to maintain availability and resolve hosting issues.
Where Ozlon assists with domain registration, DNS, or domain management, the client remains responsible for maintaining accurate ownership and contact information where required.
Domain availability is not guaranteed until registration is successfully completed.
Domain renewals may require timely payment.
Ozlon is not responsible for domain loss caused by:
Ozlon may create or configure CRM systems, pipelines, workflows, forms, calendars, email automation, SMS automation, and related features.
Automations depend on third-party systems and may occasionally fail, delay, duplicate, or behave unexpectedly.
Clients are responsible for reviewing and monitoring their automated communications and business processes.
Ozlon does not guarantee that every message, automation, workflow, or notification will be delivered successfully.
Clients are responsible for ensuring that their marketing and communications comply with applicable laws and regulations.
This may include laws related to:
Clients must obtain legally required consent before sending marketing communications.
Ozlon may suspend messaging services if we believe they are being used unlawfully, abusively, or in violation of third-party platform rules.
Ozlon may provide artificial intelligence features such as:
AI-generated content may occasionally contain errors, omissions, or inaccurate information.
Clients are responsible for reviewing AI-generated outputs before relying on them for important decisions.
Ozlon does not guarantee the accuracy, legality, completeness, or suitability of AI-generated content.
AI systems should not be relied upon as a substitute for professional legal, medical, financial, accounting, or other licensed advice.
Ozlon services may depend on third-party platforms such as:
Ozlon does not control these platforms.
Changes, outages, pricing changes, policy changes, suspensions, API changes, or service disruptions by third-party providers may affect Ozlon services.
Ozlon is not responsible for losses caused by third-party platform decisions or outages outside our reasonable control.
If Ozlon manages advertising campaigns, the client understands that advertising performance cannot be guaranteed.
Ozlon does not guarantee:
Advertising performance may be affected by market conditions, competition, budget, offer quality, website conversion rate, seasonality, targeting, platform changes, and other factors.
Advertising spend paid directly to Google, Meta, or other platforms is separate from Ozlon's management fees unless otherwise stated.
Search engine rankings are controlled by third-party search engines.
Ozlon cannot guarantee a specific ranking, traffic level, or search position.
SEO results may change due to:
Clients agree to:
Ozlon is not responsible for delays or losses caused by a client's failure to fulfill these responsibilities.
You may not use Ozlon services for unlawful, fraudulent, abusive, deceptive, or harmful activities.
Prohibited activities include:
Ozlon may suspend or terminate accounts engaged in prohibited activity.
Ozlon may suspend or terminate services if:
Termination does not eliminate any outstanding payment obligations.
Ozlon provides technology, marketing, website, automation, and business-support services.
We do not guarantee business success, profits, revenue, sales, customer acquisition, investment returns, or any specific commercial outcome.
Business results depend on numerous factors outside Ozlon's control.
To the fullest extent permitted by law, Ozlon services are provided on an “as is” and “as available” basis.
We do not make warranties regarding:
Nothing in these Terms excludes warranties that cannot legally be excluded.
To the fullest extent permitted by law, Ozlon and Osborne Media Group will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from the use or inability to use our services.
This includes loss of:
To the fullest extent permitted by law, Ozlon's total liability for a claim will not exceed the amount paid by the client to Ozlon for the specific service giving rise to the claim during the three months immediately preceding the event giving rise to the claim.
Some jurisdictions may not permit certain limitations, in which case those limitations apply only to the extent legally permitted.
You agree to indemnify and hold harmless Ozlon, Osborne Media Group, and their owners, employees, contractors, and representatives from claims, damages, liabilities, expenses, or legal costs arising from:
Ozlon may receive confidential business information from clients while providing services.
We will take reasonable steps to protect confidential client information.
Clients must also protect Ozlon's confidential or proprietary information, including internal systems, processes, strategies, pricing structures, credentials, and proprietary materials.
Ozlon will not be responsible for delays or failure to perform caused by events beyond our reasonable control.
These may include:
These Terms are governed by the laws of the State of North Carolina, without regard to conflict-of-law principles.
Unless another written agreement states otherwise, disputes relating to these Terms or Ozlon services will be handled in a court of competent jurisdiction located in North Carolina.
Ozlon may update these Terms from time to time.
Updated Terms will be posted on our website with a revised “Last Updated” date.
Continued use of Ozlon services after an update may constitute acceptance of the revised Terms where permitted by law.
These Terms, together with any applicable proposal, invoice, order form, subscription agreement, service agreement, privacy policy, or written statement of work, form the agreement between you and Ozlon.
If a separate signed agreement conflicts with these Terms, the signed agreement generally controls for the subject matter it specifically addresses.
Questions regarding these Terms may be directed to:
Ozlon
Operated by Osborne Media Group
Website: ozlon.net
Email: marketing@ozlon.net
Phone: +1 (980) 980-1938
By purchasing, accessing, or using Ozlon services, you acknowledge that you have read, understood, and agreed to these Terms of Service.
Questions about these Terms? Contact Ozlon or email marketing@ozlon.net. You may also review our Privacy Policy.