Website Maintenance

Get your own webmaster

Talk to the same expert every time

Call their personal phone line

Email them directly

Website handled

Webmaster services that you can rely on

Talk to the same person every time. Be on a first name basis with the expert handling your ongoing website maintenance, edits, changes, and design.

Webmaster Plan

$79/mo

$20 Setup Fee

Includes one hour of editing, updates, design, troubleshooting, maintenance, security and phone support each month.

no contract / cancel anytime

Webmaster Service Highlights

View our most popular features below. Scroll down further for all features and FAQs.

Personal Webmaster

Talk to the same person every time. Direct phone line access and personal email support with your own personal webmaster.

Fast Turnaround

Most website edits are done within 24 hours. Let us change pictures, edit text, add new pages, or modify your web design for you.

Updates & Security

Let us update your WordPress plugins and themes. We’ll handle your ongoing technical maintenance, fixes, and security.

Request changes easily

Leave a digital sticky note right on your website. Our request tool let’s you click on the exact thing you want us to edit. A comment box pops up so you can type your instructions and attach any files. We’re notified immediately and can see exactly where you clicked and what you want. Your visitors won’t see a thing.

WordPress updates handled

Let us update your plugins, themes, and WordPress installation for you. We’ll troubleshoot and fix any issues or errors that occur. Your website’s ongoing maintenance and technical needs are automatically handled by us every month.

Website security included

We run daily website scans for viruses, malware, and vulnerabilities. We’ll troubleshoot any issues, remove malware, clean viruses, block brute force attacks, run twice daily backups, provide hourly uptime monitoring, and fix any potential vulnerabilities.

Get a website expert on-call

Talk to the same person every time. Be on a first name basis with the expert handling your ongoing website maintenance, edits, changes, design and through our slack channels or customer support page

Webmaster Plan

$79/mo

$20 Setup Fee

Includes one hour of editing, updates, design, troubleshooting, maintenance, security and phone support each month.

no contract / cancel anytime

Webmaster Service Features

Your personal webmaster will everything you need for peace of mind.

Design Changes

We’ll handle your web design needs: Edit current pages, add new pages, change colors, switch pictures, menu adjustments, modify layouts, create new sections, edit sliders, change contact forms, and more.

Content Edits

We’re ready to modify website content and text: Edit paragraphs, change sentences, add content, publish pre-written articles to blog, change contact info, edit title areas, switch font styles, adjust line height, and more.

WordPress Updates

We’ll perform your WordPress updates for you: Plugin updates, theme updates, latest version of WordPress, PHP updates, and more. We can also troubleshoot any issues that arise from updates or conflicts.

Contact Forms

Let us customize your contact forms: Edit fields, add new sections, prevent spam, create drop down options, sync to newsletter lists, change recipients, modify auto-responders, fix issues, and more.

Maintenance

We’ll handle the ongoing technical maintenance your website requires: Software updates, browser compatibility, malware issues, integration updates, PHP upgrades, plugin updates, troubleshooting, and more.

Security

We can monitor and manage your website security: Hourly uptime monitoring, twice daily site backups, daily virus scans and cleaning, malware detection and removal, brute force protection, spam reduction, site hardening, and more.

Troubleshooting

Let us troubleshoot and fix your website errors: HTML problems, script errors, CSS fixes, PHP incompatibility, malware issues, virus problems, out of date plugins and themes, function issues, and more.

Custom Tutorials

Want to learn how to do something on your site? We’ll teach you. We can send a simple email with instructions or make a custom video showing our screen on your site with step-by-step narration.

Dedicated Rep

Get your own dedicated webmaster along with his direct phone line and personal email. Anytime you need anything, talk to the same person who’s already familiar with you and your website.

Phone Support

Speak one-on-one with the expert managing your website. You can use your monthly hour towards phone support, consultations, advice. If you prefer your monthly hour go to website edits, simply send an email or use our website request tool.

Request Tool

Leave a digital sticky note right on your site. Our request tool let’s you point and click on the exact thing you want us to edit. We can see your instructions, any attachments, and exactly where you clicked. We can also reply on your note if we have questions.

Get a personal website expert.

Your very own webmaster is ready and waiting.

Webmaster Service Questions

Do your webmaster services include design?

Yes, web design is included. We can edit a current page, create a new page, change images, add blog posts, modify text, and more. We offer everything from tweaks to full website redesigns.

Is website maintenance included?

Yes. We can handle your website maintenance, plugin updates, theme updates, patches, caching, compression, browser compatibility, mobile compatibility, troubleshooting, and more.

Can you handle my website’s security?

Yes. We can customize a site security plan for you. SSL install, encryption, twice daily backups, brute force protection, daily virus scans, hourly uptime monitoring, IP Blocking, double authentication, and more.

Do you offer website hosting?

Yes. We offer fully-managed, premium website hosting with various options to serve different website needs and demands.

What if I don’t have requests every month?

That’s okay – we still perform website maintenance and security each month: plugin & theme updates, hourly uptime monitoring, daily virus scans, malware removal, twice daily site backups, brute force protection and more.

Where is your webmaster service located?

We’re a small team that’s proudly US-based here in sunny Los Angeles, California. We operate on Pacific Time and are available Monday through Friday, 9am – 5pm.

What if I need more than 1 hour per month?

You can always purchase additional hours as-needed basis for the same discounted rate of $79/hr. You can also wait for your monthly hour to reset and we’ll handle any non-urgent tasks at that time.

Will you manage any kind of website?

There are some websites we cannot manage. Site examples include: membership, subscriptions, online course / lessons, marketplace, auctions, etc. Exceptions are made if these functions are provided by a third party and we’re not expected to manage or support that function or site area.

Do I have to sign a contract?

No, our website management service is month-to-month. Simply cancel before your next payment or renew as necessary. While there are no refunds, you are free to cancel or resume at anytime.

Requests made simple

Leave your request as digital sticky note right on your site. Our request tool let’s you click on the exact thing you want us to edit. A comment box pops up so you can type your instructions and attach any files. We can see exactly where you clicked and what you want. It’s like we’re sitting right next to you while you point at your screen.

If we have questions, we can reply underneath your original comment. You’ll be notified by email so you can respond underneath our reply. Communications stay neatly threaded and organized on a per task basis. No more long emails, messy responses or confusion about what’s being referenced.

And the best part… your visitors won’t see a thing.

How can we help?

Send us a message with your questions. It never hurts to ask.