AI Respond
AI that answers and follows up by text and chat, so no lead waits.
$147/mo
Billed monthly · No setup fee
- Answers by text and chat
- Missed-call text-back
- Follows up with leads
AI That Answers, Follows Up & Books Appointments
Picks up every call. Books the job. No missed calls, no voicemail.
Stay on the job. Keep the conversation moving. One AI assistant that answers on the first ring 24/7, greets callers by your business name, replies by chat and text, and books the job straight into your calendar — even when you're on a roof, under a sink, or fast asleep.
From $147/mo · Standard setup included · Usage charges additional
Front-desk AI receptionist: answers calls, books jobs, takes messages.
Prefer to call? Call the demo line (980) 393-6879
How it works
Three steps. Zero missed calls.
1
A call comes in
Your phone rings. If you can't pick up — you're on a job, after hours, or on another call — the AI answers on the first ring, 24/7.
2
The AI answers, understands, and books
It greets the caller by your business name, listens to why they're calling, answers common questions, and books the job straight into your calendar.
3
You get the summary, transcript & booking
Every call is recorded and transcribed in your CRM. You get a text with the full summary, the booking, and the transcript — so you know exactly what was said before you call back.
When it can't answer
Warm transfer to a human — with the full context.
When a call needs a real human, your phone rings. Before you connect with the homeowner, the AI quietly whispers: "Dave from Mooresville, emergency water heater leak, approved for immediate dispatch." You pick up already knowing the exact situation.
- No lost leads · No hold music · Seamless handoff in under 2 seconds
- The call summary and transcript travel with the transfer
- Nothing falls through the cracks — every call is logged
- Urgent calls flagged and sent to you right away
Whisper Transfer™
"Dave from Mooresville, emergency water heater leak, approved for immediate dispatch."
Transferring to your cell…
Routing by intent
No phone menus. It just understands.
The AI listens to why they're calling and routes or books accordingly — no "press 1 for sales," no dead ends.
Emergency calls — flagged urgent and sent to you right away
Estimate requests booked straight onto your calendar
Common questions about services, hours, and service area
What the AI does for you
One assistant. Every conversation.
The same assistant that answers your calls also handles chat, text, and reviews — so every conversation lands in one place.
Answers the phone
Picks up every call on the first ring, 24/7 — even when you're on a job or after hours. Greets callers by your business name and listens to why they're calling.
Responds and follows up
Answers approved questions about your services, hours and service areas, captures contact details in your customer inbox, and flags questions that need a person.
Connects and books
Qualifies inquiries using your agreed business rules and books into a supported calendar with your real availability. Booking-related follow-up and appointment reminders included.
Nudges your customers
Automated review requests and reminders. Missed-call text-back in under 60 seconds with two-way SMS right in your inbox — so no conversation goes cold.
Stays proactive
Agreed customer reactivation and service-reminder campaigns. Coordinated management of your phone and messaging assistants — one assistant, one inbox.
More than voice — chat, text & reviews too.
Chat & text AI
AI answers approved business questions, collects customer details and helps customers book. AI responses for supported website chat and text messages. Captures contact details in your customer inbox, flags questions that need a person and notifies your team, hands off to a human for questions outside the assistant's approved scope.
Missed-call text-back
Missed-call text back with two-way texting so you can continue the conversation. Missed-call text acknowledgment with AI follow-up by text — and missed-call text-back in under 60 seconds with 2-way SMS right in your inbox.
AI review responses & requests
AI-assisted responses to genuine customer reviews, plus automated review requests and reminders. Automated customer review requests and reminders help you build reputation without adding another task to your day.
What you'll talk to.
Any of this sound familiar?
It's 7:30 PM. You just finished a job. Your phone shows 3 missed calls and 2 website inquiries from the last two hours. One of them is a hot lead — they called twice and filled out your form, but you were under a sink and couldn't pick up. By the time you text back, they've already booked the next guy on the list. What would you do? Let me handle it. The AI answers every call on the first ring, texts missed callers back in under 60 seconds, and books the job straight into your calendar — so the hot lead becomes your next job, not your competitor's.
Build in the open
Your business. Your data. Your call.
- No lock-in. You own your website, your number and your customer list — we manage the AI layer on top.
- You see every call, text and chat in one inbox, with full transcripts and summaries.
- We set it up, test it and manage it for you — you don't become the AI admin.
- Cancel anytime. Your data and your customers stay yours.
The story in screenshots
See it all in one place.
Voice AI dashboard
Your AI agent
Every call in one inbox
Mobile App
Run the whole business from your pocket
Every call, text, booking and estimate — in one app on your phone.
Team Inbox
Every conversation in one place.
Calls, texts and emails land in one inbox, so no lead sits unanswered in an app you forgot to check.
App Home
Your whole day at a glance.
Calls, messages, calendar and money — one tap away, the whole business in your pocket.
Ask AI
Just ask.
Ask in plain words and it pulls the answer from your own business, or drafts the follow-up for you.
Call Dialer
Call from your business number.
Dial out on your business line from your cell, and every call logs itself against the customer.
Calendar
Every job on one calendar.
Bookings, jobs and reminders in one view — no double-booking, and reminders go out on their own.
Estimates
Send the quote from the job site.
Build and send an estimate right where you stand, instead of waiting until you're back at a desk.
Example conversations
Scripted examples, not recordings.
These are written scripts showing how the AI handles a call for each trade — not real call recordings. Tap a trade to read the example.
ScenarioBurst pipe — 2:14 AM
AIThanks for calling Ozlon Plumbing — this is Alex. I see it's late, are you dealing with an emergency?
CallerYes! A pipe burst under my kitchen sink and water is everywhere.
AII can hear the urgency. First — can you shut off the main water valve? It's usually near your water heater or where the main line enters the house.
CallerOkay... got it, the water stopped. What do I do now?
AIGood — that stops the bleeding. I've got an emergency tech available. He can be at your address in Mooresville within 45 minutes. Want me to book that?
CallerYes please. How much is the emergency call?
AIEmergency dispatch is $189 flat — that covers the after-hours visit and diagnosis. Any repair work is quoted on-site. I'll text you the details and a confirmation right now. What's the best cell number for that?
Caller(980) 980-1938.
AIGot it. I'm texting your confirmation and ETA now. The tech's name is Marcus. You'll see him in about 45 minutes. Anything else before I get him dispatched?
CallerNo, that's perfect. Thank you so much.
Job booked at 2:14 AM · $189 emergency call · Tech dispatched in 45 min
Keep your website
Already have a website you like? Keep it.
Standalone AI plans manage your assistant and connected customer communication. Website maintenance, SEO, link building, blogging and social publishing belong to Ozlon's separate website and marketing plans.
Why hire Ozlon?
Reserve a full month of AI receptionist coverage for one price. Standard setup, training, testing and ongoing management are included for one business location and agreed supported connections.
Talk through your setup →Based on what's already in your business.
- We work around the tools and calendars you already use.
- We set it up, test it, and manage it for you — you don't become the AI admin.
- One price per month. Standard setup, training and ongoing management included.
AI tiers pricing
Keep your website. Add your AI assistant.
AI Book
Everything in AI Respond, plus the AI books appointments straight onto your calendar.
$247/mo
Billed monthly · No setup fee
Everything in AI Respond, plus:
- Books appointments straight onto your calendar
- Appointment reminders
AI Front Desk
Everything in AI Book, plus a full voice receptionist that answers your calls.
$397/mo
Billed monthly · No setup fee
Everything in AI Book, plus:
- Answers your calls by voice
- Warm transfer to a human
- Routes by intent
Standard setup, training and ongoing management included for one business location and agreed supported connections. Phone, text, email and applicable third-party usage are additional; fair use applies. No website rebuild required. Website maintenance, SEO, link building, blogging and social posting are separate services. Complex integrations are quoted separately.
One price per month. No setup fee. No long-term contract. Phone, text, email and applicable third-party usage are additional; fair use applies.
5 stars from 10 Google reviews
What clients say.
ZS
Zachary Scott
Google
"Since the start, Colin has been an expert and professional while providing solutions for my business! Colin provides the extra mile with his customer service and ability to curate solutions to your request. Been a pleasure working with him!"
MK
Myer Krah
Google
"Honestly, these transactions have been the most pleasant and productive encounters I've ever had in this space. Extremely knowledgeable and fast. I came with a lot of work and not expecting to be met with such service; they do it ALL! My website alone has left me with more confidence in my business than I have imagined and has given me my time back. I have already recommended them to 5 colleagues!"
BT
Ben Tamburello
Google
"Colin and his team are as good as it gets. Incredibly knowledgeable and responsive, I was blown away with the product I received and help I'm still getting. Have already started recommending Ozlon to others."
CS
Craig Scott
Google
"If you are looking for amazing service, great results and an awesome overall product this is the company you want to use. Getting my website up and running and offering quick and reliable service is exactly what you'll get! 10/10!!!"
CS
Corbin Standefer
Google
"If I could give Ozlon more than 5 stars I would. I was a customer first last year, and now I'm a partner. They do amazing work and put their clients first. Couldn't recommend more."
JW
Jeff Whalen
Google
"Not only do they do an amazing job, but they respond and communicate promptly every single time. I'd highly recommend using Colin and his team at Ozlon for any project."
BH
Brittany Hill
Google
"We had a great experience working with Ozlon to develop our website. Big shout out to Colin!"
Questions