🤝 Refer a businessSend them our way →
    OFFICIAL OZLON SLA DOCUMENT

    Website Maintenance Plan & Scope

    Review our comprehensive website care, security, speed, and continuous support scope to see how Ozlon protects and maintains your digital assets.

    Official Scope of Maintenance Document

    Ozlon Web Design & Marketing Systems • PDF Format

    WHAT IS INCLUDED IN YOUR PLAN

    Complete Maintenance & Security Coverage

    We proactively handle all technical upkeep so you never have to worry about broken code, slow speeds, or security vulnerabilities.

    Security & Automated Backups

    Daily automated off-site cloud backups, 24/7 web application firewall monitoring, malware removal guarantee, and SSL certificate maintenance.

    Speed & Performance Optimization

    Continuous database optimization, CDN asset caching, image compression, and Core Web Vitals monitoring for lightning-fast mobile loading.

    Content & Page Updates

    Dedicated monthly request hours for updating copy, photos, team members, specials, project galleries, and new landing page additions.

    Priority SLA & Rapid Response

    Fast 24-to-48 hour turnaround on standard maintenance tickets, with immediate priority response for critical site or lead pipeline issues.